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Jessica Rabbit Vibrator £28.76

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Shipping

All products are shipped discreetly in a brown box with absolutely no indication as to the contents.

All goods that are dispatched are sent by a recorded insured service. This means goods will not be left on the door step or with neighbors. This enables a fully discreet service and your confidentiality.

Goods that are dispatched within 24 hours of your order. If for any reason we are out of stock, we would expect to dispatch the goods in about 7 days but realistically this is much quicker. If their is a manufacturing delay with any products you will be notified by email as soon as we are aware.

We use Royal Mail and Parcel Force courier

UK
Recorded delivery charge to the UK Costs only £2.50 (1-3 days delivery time).

Royal Mail: If you are not in when their parcel arrives they will keep the package at their local depot for 7 days enabling them to pick it up. After 7 days the parcel then returns to us.

Parcel Force: If you are not in when their parcel arrives they will keep the package at their local depot for 5 days enabling them to pick it up. After 5 days the parcel then returns to us and additional fees will be charged to your account for the return service.

Southern Ireland
Goods are dispatched by Royal Mail Airsure Recorded delivery if the parcel weighs less than 2kg. Over 2kg then goods are sent via Business Post International and International shipping rates apply.

Europe
Goods are dispatched by Royal Mail Airsure Recorded delivery if the parcel weighs less than 2kg. Over this weight then goods are sent via Business Post International

Rest of World
Goods are dispatched by Royal Mail Airsure Recorded delivery if the parcel weighs less than 2kg. Over this weight then goods are sent via Business Post International

BFPO (British Forces Post Office)
Goods are dispatched by Royal Mail Recorded delivery.

All BFPO parcels are delivered to a central office in London and then distributed overseas by the Army. When ordering these orders please select BFPO from the drop down country list.

Lost Parcels.

We do not replace lost parcels free of charge. All parcels are dispatched insured and our team will look after the claim procedure on your behalf and all compensation once obtained will be passed onto you. So you will never be out of pocket but in the mean time if you wish to have a replacement order sent this must be sent at your cost.

A claim usually takes about 4 weeks to complete.

Royal Mail Procedure:-
1) We complete a claim form and include proof of posting and copies of commercial invoices to prove the cost of the goods.
2) Royal Mail processes the claim and contacts you to confirm the goods never arrived.
3) The claim is accepted once Royal Mail receives your confirmation back.
4) We receive a cheque and your account is refunded the compensation amount in full.

Royal Mail currently loses approx 6 parcels a month on our entire monthly dispatch which equates to less than 0.01% so do not be overly concerned about lost parcels.

Parcel Force & Parcel Force International.
1) We complete a claim form and include copies of commercial invoices to prove the cost of the goods.
2) Business Post International processes the claim.
3) We receive a cheque and your account is refunded the compensation amount in full.

Parcel Force International very rarely lose anything and it is currently one or two parcels a quarter out of our entire quarterly dispatch